"In order to solve problems, information has to be shared; and not only information, but doubts, fears and questions.”

John Harvey-Jones

“Skill in the art of communication is crucial to a leader’s success. He can accomplish nothing unless he can communicate effectively.”

Norman Allen

“If it takes a lot of words to say what you have in mind, give it more thought.”

Dennis Roch

“Don’t talk unless you can improve the silence.”

Laurence Coughlin

“But far more numerous
was the Herd of Such
who think too little
and talk too much”

John Dryden

“It isn’t what they say about you, its what they whisper!”

Errol Flynn

“The bitterest tears shed over graves are for words left unsaid and deeds left undone.”

Harriet Beecher Stowe

“An iron fist doesn’t work anymore. Without discussion and accepting ideas from the people being led, you cannot command any respect.”

from Chartered Management Inst’s
‘Leadership - the challenge for all?’ 2001 report

“What I am trying to do is communicate harmony of interest between the company and the staff. We are not adversaries.   We are partners.”

Sir Hector Lang

“Speak when you’re angry, and you’ll make the best speech you’ll ever regret.”

Laurence J Peter

“Silent gratitude isn’t much use to anyone.”

Gladys Browyn Stern

“I wish people who have trouble communicating would just shut up.”

Tom Lehrer

“Think like a wise man but communicate in the language of the people.”

William Butler Yeats

“One of the best ways to persuade others is with your ears - by listening to them.”

Dean Rusk

“It is a mistake to think we only listen with our ears. It’s much more important to listen with the mind, the eyes, the body and the heart. Unless you truly want to understand the other person, you’ll never be able to listen.”

Mark Herndon

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