THE SCHOOL FOR HOSPITALITY LEADERSHIP

'Aspire to Inspire'

 
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RELATIONSHIPS


 

 

 

“He was uniformly of an opinion which, though not a popular one, he was ready to aver, that the right of governing was not property, but a trust.”

Charles James Fox

 

“Trust one who has proved it.”

Virgil

 

“We have absolute trust in our employees.  In fact, we are partners with them.”

Ricardo Semler

 

“You don’t lead by hitting people over the head – that’s assault, not leadership.”

Dwight D Eisenhower

 

“If you can talk with crowds and keep your virtue

 or walk with Kings – nor loose the common touch …

Yours is the Earth and everything that’s in it,

And, what is more – you’ll be a Man my son!”

Rudyard Kipling

 

“The first responsibility of a leader is to define reality.  The last is to say thank you.  In between, the leader is a servant.”

Max De Pre

 

“We need a fresh vision of business enterprise.  In a society that has become predominantly urban and suburban, we need a form of work organisation, and a work ethic, that offers men and women a certain scope, a certain dignity and freedom, and not just an existence.”

George Godyer

 

“Top management must know how good or bad employees’ working conditions are.  They must eat in the employees’ restaurants, visit the washroom and lavatories.  If they are not good enough for those in charge, they are not good enough for anyone.”

Lord Sieff

Former Chairman of Marks & Spencer


“If you find a way of working so that people are cared for, they will give of their best, strive for excellence, or at least do better than the competition.  That way round you cannot lose. ”

Sir Hector Lang

United Biscuits

 

“Take the loos – I’ve always believed industrial democracy starts in the lavatory.”

Sir Peter Parker

then Chairman, British Rail

 

 

“What matters is working with a few close friends, people you respect, knowing that if times turn bad these people would hold together.”

Sir Richard Branson

 

“We shall not perish as a people, even if we get our money supply wrong.  But if we get our human relationships wrong, we shall destroy ourselves.”

Rt Reverend Robert Runcie

then Archbishop of Canterbury

 

“We treat employees as a member of the family.  If management take the risk of hiring them, we have to take the responsibility for them.”

Akio Morita

Chairman and Chief Executive

Sony Corporation

 

“Snowflakes are one of nature’s most fragile things, but just look what they can do when they stick together.”

Vista M Kelly

 

“A sense of humour is part of the art of leadership, of getting along with people, of getting things done.”

 

Dwight D Eisenhower

 

“A crowd gives the leader new strength.”

Evenius

 

“Good leaders make people feel that they’re at the very heart of things, not at the periphery.”

Warren Bennis

 

“In a  hierarchy every employee tends to rise to his level of competence.”

Dr Laurence J Peter

 

 

 

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